CRM Foundations
Practical guidance for configuring Dataverse tables, forms, views, business rules, and security roles.
Practical Solutions
Understand customer journeys, automation, and everyday Dynamics 365 CRM processes.
Step-by-Step Tutorials
Step-by-step tutorials for beginners, consultants, and developers building real CRM solutions.
Learning In Public
Lessons from certifications, projects, troubleshooting, and continuous learning in the Microsoft ecosystem.
D365 CRM Insights
From Dynamics 365 to AI: Where Should You Start Your AI Journey?
Where Should You Start Your AI Journey If You Know Dynamics 365 Sales or Customer Service? If you already work…
August 18, 2026
Exploring the Depths of Microsoft Dynamics 365 and AI Technologies
Introduction to Microsoft Dynamics 365 Microsoft Dynamics 365 CRM is a powerful tool that streamlines customer relationship management. As professionals…
August 18, 2026